What our customers say:
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Gabriele M
I had a warranty claim regarding a solar lamp bought from Aldi. This involved a very friendly phone call and the sending in of the defective part. I no longer had proof of purchase, but the date of purchase and the warranty period were noted on the lam...
» Read onI had a warranty claim regarding a solar lamp bought from Aldi. This involved a very friendly phone call and the sending in of the defective part. I no longer had proof of purchase, but the date of purchase and the warranty period were noted on the lamp.I have never experienced such a fast and friendly processing including postage reimbursement! Many thanks!!! There really isn't anything like that these days.
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Christian V
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One of my two garden lamps (purchased at Aldi) failed after a few weeks.The email contact I had with support was top. I returned the defective lamp and received a replacement a few days later.Maybe it was bad luck but nevertheless ... therefore 4 stars.
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Karsten V
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Fast and uncomplicated service,The warranty had already expired, but the lamp was still repaired free of charge,
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After our floor lamp was defective and I couldn't find the receipt, the company helped me quickly and in a friendly manner. Our lamp can be used again without restrictions.I haven't experienced such service in a long time. Thank you and keep it up! The Kuhling family
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Angelo H
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