What our customers say:
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Verified Customer
Fantastic adventure, will definately go again
We agree;
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Everything we do here at Portland Roads - Sailing the Whitsundays is highly addictive. So many of our guests become life long friends and ongoing repeat charterers. With 74 islands to discover,...Fantastic adventure, will definately go again
We agree;
Everything we do here at Portland Roads - Sailing the Whitsundays is highly addictive. So many of our guests become life long friends and ongoing repeat charterers. With 74 islands to discover, it feels like a new holiday destination every time you go out on the water.
It will be our pleasure to host you again, the next time you wish for some wind in your sails.
Warm Whitsunday Regards from all of us here at Portland Roads -
John L
Everything about this experience was brilliant. We're revoking as I type
Thank You John for your Great Review and 5 Star Rating.
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And based on the new booking we have just received from you, we now know that you meant to pen the word RE-BOOKING (not r...Everything about this experience was brilliant. We're revoking as I type
Thank You John for your Great Review and 5 Star Rating.
And based on the new booking we have just received from you, we now know that you meant to pen the word RE-BOOKING (not revoking).
We are so excited that you and your family are coming back to sail with us again next year. We will pre-order some more extraordinary weather for your next adventure. Warm Regards from all of us here amongst the 74 islands of the magical Whitsundays. -
Cathy L
Great holiday. Recommend to everyone
Cathy it was great to have you back on our boats again.
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Your repeat bookings; And the recommendation you have penned above, go along way to helping us tell the world about the wonders of sailing with us in the Whi...Great holiday. Recommend to everyone
Cathy it was great to have you back on our boats again.
Your repeat bookings; And the recommendation you have penned above, go along way to helping us tell the world about the wonders of sailing with us in the Whitsundays' See you next year and thanks again for your feedback - Warm Regards from all of the team at Portland Roads - Sailing the Whitsundays -
Hinemoa G
A incredible family day out thank you ***
Hello Hinemoa;
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We are a little biased when agreeing with you, but that is our unfair advantage living (and sailing) here in paradise. Thank you so much for taking the time to review your experience with us. W...A incredible family day out thank you ***
Hello Hinemoa;
We are a little biased when agreeing with you, but that is our unfair advantage living (and sailing) here in paradise. Thank you so much for taking the time to review your experience with us. We will welcome you and your family back to the Whitsundays anytime for more of the brilliant same. Our very Best and Warm Regards from everyone working and sailing with the team at Portland Roads -
jason p
great
We thank you Jason for taking the time to quickly rate your experience with us.
We are humbled by your 5 Star Rating and look forward to seeing you back on our luxury sailing catamarans in the Whitsundays soon - Warm Regards from all of our team at Portland Roads - Sailing the Whitsundays -
Verified Customer
*** and the team were helpful and kind during the booking process and the sailing experience. *** was comfortable and well equipped. I highly recommend Portland Roads for their personal customer service and attention to detail. *** was a fantastic ski...
» Read on*** and the team were helpful and kind during the booking process and the sailing experience. *** was comfortable and well equipped. I highly recommend Portland Roads for their personal customer service and attention to detail. *** was a fantastic skipper, he made our trip fun and safe and comfortable. We got to customise our trip and *** quickly worked out what was important to us and developed a schedule that was perfect. He was an excellent trainer in sailing skills but not such a good card player.
What a terrific 5 Star Review -
We do everything we can to ensure your holiday charter is better than the brochure; And it's to this end that we thank you for letting us know that we continue to offer what we promise.
The Whitsundays' is the perfect location to go sailing and whilst most of our guests do it themselves, it was our pleasure to skipper this holiday for you and your crew. As for the card playing, it would be cruel of us to suggest that we let you win !! See you all again on the water soon from all of the team at Portland Roads - Sailing the Whitsundays -
Verified Customer
Thank you to *** and the Portland Road’s team. Our group of six had the best 7 days of sailing around the Whitsundays thanks to the excellent instructions from ***, who not only made sure we were fully competent with our sailing skills and the operati...
» Read onThank you to *** and the Portland Road’s team. Our group of six had the best 7 days of sailing around the Whitsundays thanks to the excellent instructions from ***, who not only made sure we were fully competent with our sailing skills and the operation of the boat in general but also his helpful advice when we called in on weather conditions, suggestions of protective moorings as well as the best spots for snorkeling. The catamaran was very well equipped, everything you could possibly need, well maintained and a pleasure to sail. This is a must to add to everyone’s bucket list. We will definitely be back.
Refilling the bucket for the bucket list - We love this feedback!
The idea of a bucket list is to grab the once off things to do, do them; and then move on to the next item on your list. We agree however, this is almost an impossible experience to witness just the once. Thank you for your tremendous feedback and 5 Star Review. We'll be waiting for you with Fair Winds and Blue Skies -
Ian H
*** was an amazing skipper. His friendly and easy going manner meant he fitted into our group like he'd known us for years. We had the best time and he even let us beat him at cards! A once in a lifetime adventure and the boat was great. Best wishes fo...
» Read on*** was an amazing skipper. His friendly and easy going manner meant he fitted into our group like he'd known us for years. We had the best time and he even let us beat him at cards! A once in a lifetime adventure and the boat was great. Best wishes for the continued success of your business and thanks a tonne ***.
Hi Ian;
Thanks for your feedback Mate;
We love all of our skippers too, but letting you win at cards is not in their job description :-) Thanks also for your wishes of continued success, we think we have the formula right, offering the BEST BOATS @ the BEST PRICE Sailing in the BEST PLACE on planet earth, so fingers crossed the world gets to find us and come here to play. -
Fiona D
The Portland Roads Catamaran was wonderfully decked out. With good size rooms and plenty of entertaining areas. The 6 of us enjoyed our 5 days cruising the Whitsundays immensely.
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The briefing we received from *** before sailing was thorough.
The only p...The Portland Roads Catamaran was wonderfully decked out. With good size rooms and plenty of entertaining areas. The 6 of us enjoyed our 5 days cruising the Whitsundays immensely.
The briefing we received from *** before sailing was thorough.
The only problem we had in one room the blankets (which *** said were new) had bed bugs! We were eaten alive the 1st night & were very itchy. Suggest washing blankets and fumigating the storage area.
We would recommend the experience however.
Thanks Portland RoadsHi Fiona;
Thanks for your Valuable Feedback and 4 Star Review.
We pride ourselves on meeting our customers' expectations and it is from your feedback that we continue to grow and improve our offering.
We are glad that despite the first night itches that you all still had a wonderful time sailing the Whitsundays.And YES - The winter blankets were brand new, along with new mattress protectors, new pillow protectors and laundered sheets and pillow slips.
The issue 'appears to have been midges'?
They tend to come after our first winter rain and many locals were also affected. On our boats then tend to only affect guests sleeping on the same side of the vessel as the primary holding tanks and only when a vessel is anchored or moored close to shore. And whilst we recommend 'Bushmen Insect repellent' in all of our charter notes, this is never evident by day as the little critters only swarm at dusk and into the night.
Once out to the islands, they tend to not give our guests as much grief, which may explain why they only had a taste for you on the first night?
Regardless, we have taken your advice and to be on the safe side we have re-fumigated the storage area and each of our cabins. Whilst this is done at the turn of each season, we activated the service immediately after your charter (on all boats).
As an extra safety we have now added the engine bays and other storage areas to the process. Fiona your feedback has us also discussing the installation of wire screens to each cabin. Past feedback from past guests (who love jumping out of their hatches and port holes straight into the ocean for a quick dip) may make this option pointless. Thanks again for your valuable feedback and we'll see you back on the water again soon. -
David H
A holiday we will never forget! We can't thank *** enough for the outstanding service, relaxed, friendly and professional. We sailed out of the marina with complete confidence after the induction and training and felt comfortable knowing we would be he...
» Read onA holiday we will never forget! We can't thank *** enough for the outstanding service, relaxed, friendly and professional. We sailed out of the marina with complete confidence after the induction and training and felt comfortable knowing we would be hearing from *** twice a day to check in with us to make sure everything was going well. Wish we were still on the yacht now! ***
Thank you David for giving us this tremendous feedback on your sailing experience with us here at Portland Roads - Sailing the Whitsundays. It was our honour to host you and your crew. Our dates for 2019 are now open, so dream away another set of dates to come and play with us in paradise. Fair Winds and Blue Skies